Unified Communications
Eljay offers its spectrum of Unified communications solutions in Cisco, Avaya, Nortel and Microsoft. Whether the organization is small, medium or large, Eljay offers its solutions tailored to the organization's needs and business requirements. About 400,000 Man Hours of rich experience in Unified Communications helps Eljay to deliver the solutions along with the best applied practices to its customers. Eljay along with its partners is participating in the first Cisco Hosted Unified Communications Solutions in the United states of America.

Across different platforms of technology, Eljay delivers the basic Unified Communications features to be integrated such as Softphone/ Soft Client, Audio Conferencing, Web Collaboration, Desktop Sharing, Scheduling, Unified Messaging, Whiteboarding, IP Telephony, e-mail, Mobile and fixed Voice, Instant Messaging, Video Conferencing, Presence (Group & Individual), Call Logs, Click to call, Buddy Lists & Workgroup Management and Personal Routing.

The management of IP based Voice Networks is one of the core competencies of Eljay Engineering and this forms the key element in Unified Communications Infrastructure also. Like in Unified Communications, Eljay delivers IP Telephony implementation and management solutions across platforms like Cisco, Nortel and Avaya. The basic features like Hunt Groups, Call Routing, Auto-attendant, Voicemail, Unified Messaging, Application Interface Management, Call Security, Voice Recognition, Text to Speech and Third party programmatic Access, APIs, SDK are included in any basic IP Telephony implementation along with the management services like Network Traffic Control, Bandwidth Allocation, CAC, QoS, VLANs, Call Quality, Real-Time Monitoring, Diagnostics and Troubleshooting, Standard Moves, Adds and Changes, Report Management, Software/ hardware and firmware upgrades.

Presence in Cisco, Nortel, Avaya and Microsoft - Essential Element of UC Infrastructure

Like how IP Telephony is crucial in an UC environment, Presence also carries a vital role in the completion of UC infrastructure. Hence, Eljay is all equipped to deliver its services in the implementation of Presence Information in Cisco, Nortel, Avaya and Microsoft. The basic features are Instant Messaging, Video Conferencing, Web based collaboration and collection, maintenance and distribution of presence status information. Eljay delivers its solutions in presence on Cisco TelePresence, Nortel Presence, Avaya Presence Server and Microsoft Presence.

Security

Eljay gives strong emphasis in security features in all its Unified Communications Infrastructure implementations in all the technology platforms. From its adopted best implementation practices, Eljay Engineering upholds the security practices like Firewall Security, Secure Teleworker, Call Control Security, Device/ End point authentication, user/ caller authentication, Call Controller Security, Evasdrop Protection and Secure RTP in all the implementations and management.